We believe the social security system should be a tool to help people move out of poverty and into a stable, dignified life.
We work with people in London to solve their housing and welfare issues. We campaign to change policy that is causing the most harm to our clients.Join us
Read the latest insights from our team on the personal stories, policy developments and opportunities for change we work towards
Universal Credit decision letters keeping claimants in the dark
Following a FOI request, we can reveal that disabled clients are systematically being given inadequate information as to how decisions of Work Capability Assessments are reached
Z2K Formal Complaint to Advertising Standards Authority (ASA)
Z2K has written to Advertising Standards Authority (ASA) to make an official complaint in relation to the Department for Work and Pensions (DWP) launch of their 9 week campaign in the Metro newspaper which began on Wednesday 22nd May 2019.
Reflections: Complaints and their Impact Three Years On
The Right First Time Project for three years has been battling with the botch and bury blame approach taken by the DWP, Daniel highlights just some of the many successes that have been achieved through the complaint process.