We believe the social security system should be a tool to help people move out of poverty and into a stable, dignified life.
We work with people in London to solve their housing and welfare issues. We campaign to change policy that is causing the most harm to our clients.Join us Read our newsletters
Our impact in 2019...
1336 Cases opened
92% success rate for 451 tribunals
£2,963,140 financial benefit for our clients
News & Blogs
Read the latest insights from our team on the personal stories, policy developments and opportunities for change we work towards
Universal Credit: Inside the Welfare State – or at least that bit DWP wants you to see
Why the total absence of disabled and ill people from BBC’s 3-part documentary Universal Credit: Inside the Welfare State accurately reflects Government’s attitude towards people living in the most vulnerable situations
The grim reality of homelessness, sofa-surfing and the sharp end of renting in London
At Z2K we’ve begun a new project looking to amplify the voices of some of our clients. Rose and John co-write this piece detailing John's experiences of homelessness, sofa-surfing, and sharp end of renting in London.
DWP abuses the power they have over peoples’ Universal Credit journals
Many people receive incorrect Universal Credit payments as a result of Department for Work and Pensions (DWP) maladministration. As Liz* and Emma* have experienced, it can be difficult to identify maladministration when the DWP retrospectively correct their errors on peoples’ Universal Credit journals.