News & Blogs
Read the latest insights from our team on the personal stories, policy developments and opportunities for change we work towards
UC overpayments – Disincentivising fair decision-making
In the wake of the pandemic, more money than ever is being overpaid under the Universal Credit (UC) system. Blunt rule changes to the recoverability of overpayments mean that people are being saddled with debt as a result of structural deficiencies and delays in the decision-making process. As Z2K’s casework highlights, this leaves people in vulnerable circumstances in an impossible situation.
Error 404: Digital Access not Found
Being of a younger generation and with English as my first language, I am aware of my privilege in being able to navigate a life dictated and shaped by the internet, and computer literacy. Since Covid-19, the necessity to be digitally adept has only increased. However, without the adequate education and provision of resources to ensure digital access for everyone, the benefits system and local authority services remain unfit for purpose.
In 2021 Tenants are Still at the Mercy of their Landlord
As part of our work profiling the voices of tenants in the Private Rented Sector (PRS), Katarina tells a story of mistreatment, disrespect, and lack of compassion from landlords who know the power they have over her
Our impact in 2020...
1,233 Cases opened
93% Success rate for 264 tribunals
£3,307,734 Financial benefit for our clients