About us

We work to ensure everyone has the income, housing and support they need to live a stable, dignified life. We believe everyone should have the opportunity to call London their home, whatever their background, income or disabilities.

But with rising living costs, lack of affordable housing and cuts to the social security safety net, more and more people are being pushed into poverty and prevented from meeting their aspirations.

Z2K is an independent charity working to create a London free from poverty. We combine casework advice and support at a London level with national policy and campaigning. Our activities include:

Casework – homelessness prevention and supporting people to access the benefits they are entitled to. We also offer immediate relief through food bank vouchers when benefits are totally stopped

Benefit appeals – take cases to tribunal to appeal negative decisions

Complaints – support people to challenge maladministration

Housing – run a Private Rented Access Scheme supporting clients to secure tenancies

Wrap around – additional support to help clients address broader challenges, such as financial management, mental health issues, addiction etc.

Campaign and policy – challenge decision makers at all levels to create a welfare system that works for everyone

Our clients, their needs, voices and lived experiences are at the heart of everything we do. Evidence from their cases and their stories are central to all our work and what we strive to achieve.

We work in partnership with other charities, agencies and law firms to make sure we deliver the best service for our clients and achieve systematic change. Read more about our partners here.

To find out how to access our service, please contact us.

“The service was excellent; it made a difference to feel I had somebody on my side” – Client feedback

96% of our clients say they would recommend our service to their friends and family