How to access our services

To get help, complete our online form, call our enquiries line or come to one of our drop-in sessions


The quickest way to reach us is by completing our online referral form.

Please give us as much detail as you can, including any court dates.

By phone

Our phone lines are open 2pm-3pm Monday-Friday

Call us on 0207 259 0801

To register as a new client, press option 2


We hold drop-in advice sessions around Westminster.  These are:

Beethoven Centre, Mondays, 2 – 4pm

Church St Library, Wednesdays 10:30 – 12:30pm

The Space, Notting Dale, Wednesdays 2 – 4pm

Churchill Gardens, Thursdays 10 – 12pm (from 14th March)


Please note, our Tribunals Representation project is strictly referrals only.  If you are getting help from another charity or agency to complete your Mandatory Reconsideration, ask them if they can refer you to our service.


Help with Private Rented Accommodation

Find out more if you want help with accessing accommodation in the private rented sector

Read more