Make a complaint

We aim to provide our clients with the best possible service. We positively welcome suggestions on how we can improve our service.

If you have a complaint, comment or concern about Z2K then we’d like to hear from you.

Please read our Complaints Policy and Procedure before completing this form.

Send to: Office Manager, Zacchaeus 2000 Trust by post to 10 Buckingham Palace Road, London, SW1W 0QP, marking the envelope Private & Confidential, or simply press submit at the end of the form.

Complaint form

  • Please provide the address where you want to receive communication regarding this complaint. It can be a postal address or email address.
  • Please select how you are involved with Z2K
  • Please only complete this section if you are making a new complaint.
  • Please only complete this section if you are making a new complaint.
  • Please only complete this section if you are appealing against either a stage 1 or stage 2 complaint decision.
  • Please only complete this section if you are appealing against either a stage 1 or stage 2 complaint decision.
  • Please complete for all complaint categories.
  • This field is for validation purposes and should be left unchanged.

Privacy statement: please note that when you submit this form, you are providing Z2K with some of your personal data, and we are assuming you have given us consent to hold that data. You may withdraw your consent at any time by emailing admin@z2k.org but please be aware, that if you withdraw consent, we will not be able to process your complaint. You can view our privacy policy here.