The role: Office Administrator

Responsible to: Office Manager 

Hours:35 hours per week (5 days), 9:30 a.m. to 5:30 p.m. 

Salary:£21,000 to £23,000 per annum depending on experience.  

Holidays:   28 days plus bank holidays 

Location: Victoria, London 

Contract: Permanent 

We are a small and busy team, and we provide sign posting, advice and detailed casework to up to 2,000 clients every year.  Our casework and policy team work directly with MPs and local councillors, and produces reports and written submissions to directly influence the work of parliament. 

We are currently looking for a full-time Administrator to provide administration and reception support to the team to ensure the smooth running of the organisation and to ensure we provide efficient and welcoming services.   

We are a friendly and supportive team who work collegiately across all our projects and organisation duties. 


About You 

We are looking for a well organised individual with a good attention to detail and the ability to juggle a variety of administrative tasks at the same time. You will enjoy supporting your colleagues and ensuring that the office environment is welcoming. You will also enjoy working in a varied environment and engaging with a range of different projects.  Your commitment to working with people who are in receipt of benefits or trying to access to benefits and are facing financial hardship because of low income and high rents is key.  You will also share our commitment to challenging systems and processes that put unnecessary pressure on our clients.   


Overall Responsibility 

You will be the first point of contact for service users and other stakeholders contacting the organisation and in addition provide administrative and reception support for the overall office and project teams. This means taking responsibility for the efficient running of all administrative procedures of the organisation including ensuring the office is a positive environment for work. 


To Apply

Please follow the following steps to apply:

  1. Please download and read the job description and person specification for full details of the role.
  2. Email to [email protected] your CV and a one page cover letter explaining how you meet the person specification and would be able to carry out the job effectively, based on the job description.
  3. Complete the equal opportunities monitoring online form using the link provided, the information does not form part of your application and the information is collected anonymously :


Closing Date:  29th May 2018 at 9:00 am. Applications received after the closing date and time will not be considered.

Interviews:  12th June 2018